Towed in Omaha or Douglas County, Nebraska: the impound lot and getting your car back
Where Omaha police and Douglas County Sheriff tows go, the lot's hours, what to bring, the city's release fees, and how to contest a tow.
On this page: 4 sections
Cars towed on the order of the Omaha Police Department or the Douglas County Sheriff go to the City of Omaha Vehicle Impound Facility:1
- Address: 7809 F Street, Omaha, NE 68127.
- Phone: 402-444-5782.
- Open: Monday to Friday, 9 a.m. to 5 p.m.
The city's impound lot vehicle search shows whether your car is there and your balance, so you can check before you go.2
What to bring
You need three things:3
- Proof of ownership. Current registration, or a title or purchase agreement signed within the last 30 days, from the dealer or the lender on your loan.
- A valid driver's license.
- Current insurance.
The insurance can be a photocopy or shown on a phone, tablet or laptop, from a company authorized in Nebraska. It has to show the insurer, the policy number, the car's year, make, model and VIN, and the dates the coverage starts and ends. The names on the insurance, registration and title don't have to match. Insurance isn't needed when the car is going to a salvage yard, has been declared a total loss by an insurer, or is being towed out.4
What it costs
Your total is the city's fees plus the tow company's:2
| Fee | Amount |
|---|---|
| Administrative fee | $60.00 |
| Storage | $20.00 per business day, not counting Saturdays, Sundays or city holidays |
| Towing | The tow company's contract rate. The city contracts with 18 companies, each at its own rate, plus any special equipment the tow needed |
The vehicle search gives your exact balance.2
If the car isn't collected
Cars nobody claims are auctioned to the public after a holding period of at least 30 days.1
Contesting a tow
The fees have to be paid before any car leaves the lot. After you've paid, you can ask for a Fee Waiver Request form, in person at the impound lot office, to dispute the fees or the tow. Lot staff send the completed form to Neighborhood Services, which can take up to 30 days to process it. If your request is accepted, Neighborhood Services contacts you by mail and the lot issues a voucher.5
City of Omaha Police Department impound lot pages, checked October 2026.
Sources (5)
- Omaha Police Department: Omaha Vehicle Impound Lot, read October 23, 2026 ↑
- Omaha Police Department: impound lot questions, read October 23, 2026 ↑
- Omaha Police Department: what do I need to get my vehicle out of the impound lot, read October 23, 2026 ↑
- Omaha Police Department: insurance requirements, read October 23, 2026 ↑
- Omaha Police Department: contesting your fees, read October 23, 2026 ↑